Frequently Asked Questions

Moissanite is a lab-created gemstone that closely resembles a diamond but offers even more brilliance and fire—meaning it sparkles more in different lighting. It ranks 9.25 on the Mohs scale, making it nearly as much as a diamond at 10 and better than cubic zirconia at 8 perfect for everyday wear. Best of all, moissanite is ethical, conflict-free, and much more affordable than diamonds, giving you a stunning ring without the high price tag of a mined diamond.

All orders are shipped directly from Canada, so you’ll never face unexpected customs fees or long international waits. Orders are processed within 1–2 business days and typically arrive in 3–7 business days across Canada. Every order includes free tracked shipping, so you can follow your package every step of the way.

Yes! We offer a hassle-free return policy within 30 days from the date of delivery. If you are unsatisfied with your purchase, you can initiate a return or exchange following the guidelines outlined on our Returns page.

Yes! Every moissanite we sell is high-quality and guaranteed to pass standard diamond testers due to its excellent thermal conductivity—just like a diamond. We also offer a Lifetime Guarantee, which means your moissanite won't be chipped, cloudy, or fail the standard diamond tester machine. We would replace it at no extra cost to you. Your moissanite will always stay as brilliant as the day you received it.